About

FAQ

• Where is the store based?

  Albany, OR

• How do I upload the Image, Graphic or Text I want on My Case?

  After you place your order we will email you with easy instructions on the process. Basically you'll reply to the e-mail with an attachment of the image, graphic, and or text you would like on your case(s) and we send you a digital proof of what it will look like. Once you approve we ship your items. If you have any further questions please e-mail us [email protected]

• Do you accept orders placed outside of the US?

  We sure do! There is an additional shipping fee depending on the country.

• How long will it take to receive my order?

  We make orders within 24 hours, then ship the next business day.

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.